Search Analytics

See what visitors search for in your store: query frequency, products found, searches with no results, date filters and CSV export.

Search queries reveal what visitors want and what they struggle to find in your catalog. Search Analytics for CS-Cart records storefront product searches and displays the statistics in the administration panel.

Use the report to identify popular queries, review search results and spot gaps in your assortment. Searches with no results can help you decide which products to add or which product names, descriptions and search keywords to improve.

Features

  • Search query statistics. Each record shows the query text, number of searches, products found and date of the last search.
  • Highlighted searches with no results. Records with zero products found are highlighted in the report.
  • Date filters. View today, yesterday, the last 7 or 30 days, a custom date range or all time.
  • Text filter. Find records containing a specific word or phrase.
  • Sorting. Sort records by search frequency or the date of the last search.
  • Search result preview. Click a query to open its storefront search results in a new tab. Opening results from the report does not increase the search counter.
  • CSV export. Export all records matching the selected filters, retaining the selected sort order. The report includes the query, search count, products found and date of the last search.
  • Clear statistics. Delete collected data after confirmation. This clears all statistics, regardless of the selected filters.

How searches are counted

The add-on records completed product searches on the first results page. Moving to subsequent pages does not count as another search.

Matching queries are grouped within each calendar day, separately for each storefront and language. Letter case and extra whitespace are normalized. The same query on different days appears as separate records: the counter represents searches for that day, rather than unique visitors.

The number of products found is updated with each recorded search and reflects the latest result for that record. Statistics start accumulating after the add-on is installed and activated.

Where to find the report

Administration panel → Marketing → Search analytics.

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