RMA: Attach an image
Lets customers attach photos to return requests to show a defect, damage, or another reason for returning an item.
RMA: attach an image is an add-on that lets customers attach images to product return requests (RMA).
A photo can show a defect, shipping damage, a mismatched item, or another reason for a return. It gives the store a clearer picture and can reduce follow-up questions.
Main benefits:
Upload images when creating an RMA request
See the reason for a return sooner
Fewer disputes and repeat inquiries
Clearer communication with customers
Faster return-request review
Especially useful for stores with many returns or categories where visual inspection matters, such as clothing and electronics.
Photos in RMA requests
Customers attach images directly to return requests.
Faster reason review
Staff see visual context before deciding how to handle a request.
Fewer follow-up questions
Photos reduce extra messages and ambiguity about the reason for a return.
If you encounter an issue, bug, or mismatch between the add-on and its description — contact me.
- I provide 30 days of free add-on support.
- The support period can be extended if needed.
If the add-on needs customization — contact me, and we can discuss the options.
