Versatile AI assistant for CS-Cart

Add a CS-Cart AI assistant that answers shoppers’ questions and helps them choose products.

The add-on connects an iisy AI assistant to your storefront. Shoppers can ask questions in everyday language, learn about payment, shipping, or returns, find suitable products, and add them to the cart from the conversation.

The assistant uses a knowledge base provided by the store owner. It can contain shipping and payment terms, return and warranty policies, instructions, and common questions. The AI interprets the request and finds relevant information in the store’s materials.

To recommend products, the assistant accesses the CS-Cart catalog. Shoppers need not know exact names or search terms: they can describe their needs, budget, and important attributes, and receive relevant products with prices and product-page links.

A chosen product can be added to the cart directly from the chat, without returning to the catalog and searching for it again.

The assistant’s logic is configured in iisy. The store owner defines information sources, steps, and permitted actions. This is a controlled workflow rather than an open-ended chatbot.

The add-on can do more than answer questions and recommend products. Configured API requests can connect it to CRM, orders, inventory, spreadsheets, calculation tools, or internal services for tasks such as checking order status or creating a request.

The add-on connects the CS-Cart storefront with an iisy agent. Its workflow, knowledge base, and additional integrations are configured separately for your catalog and business processes.